FAQ
About Gibson Golf
Q: What makes Gibson Golf different from other golf brands?
A: We combine elite performance with understated luxury. Every product is designed in the UK, crafted from premium materials, and refined through meticulous testing. Our focus is on timeless style, technical excellence, and giving back to the game.
Q: Where are your products made?
A: We work with a select network of trusted, vetted suppliers around the world — each chosen for their craftsmanship, ethical standards, and ability to meet our exacting quality control protocols.
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Products & Sizing
Q: How do I choose the right size?
A: Each product page includes a detailed size guide. Our polos are tailored for a modern, athletic fit — if you prefer a looser feel, we recommend sizing up.
Q: Are your gloves suitable for all weather conditions?
A: Yes. Our gloves are designed for consistent grip and comfort in a range of conditions, though we recommend rotating gloves in wet weather to maintain performance.
Q: Will you release limited editions?
A: Absolutely. We believe in creating collector‑worthy pieces. Limited runs and collaborations will be announced to our email subscribers first.
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Ordering & Shipping
Q: Do you ship internationally?
A: At launch, we ship across the UK. International shipping will follow shortly — sign up to our newsletter for updates.
Q: How long will my order take to arrive?
A: UK orders typically arrive within 2–4 working days. You’ll receive tracking details as soon as your order is dispatched.
Q: Can I change or cancel my order after placing it?
A: We process orders quickly, but if you contact us within 2 hours of placing your order, we’ll do our best to accommodate changes.
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Returns & Exchanges
Q: What is your returns policy?
A: You can return unworn, unused items in their original packaging within 30 days for a full refund or exchange.
Q: How do I start a return?
A: Simply email our customer service team with your order number, and we’ll guide you through the process.
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Sustainability & Giving Back
Q: How does Gibson Golf give back to the game?
A: A percentage of every sale supports initiatives that grow the game, protect its heritage, and make golf more accessible to future generations.
Q: Are your products sustainable?
A: We prioritise responsible sourcing, low‑impact packaging, and long‑lasting design to reduce waste.
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Contact
Q: How can I get in touch?
A: You can reach us via our contact form or email. We aim to respond within 24 hours on business days.